News Room

Smarsh (Actiance) Named a Leader in 2018 Gartner Magic Quadrant For Enterprise Information Archiving for Fourth Consecutive Year

December 6, 2018

PORTLAND, Ore., December 6, 2018 – Smarsh®, helping customers get ahead – and stay ahead – of the risk within their electronic communications, today announced that analyst firm Gartner has named Smarsh (Actiance) a Leader in its 2018 Magic Quadrant for Enterprise Information Archiving1 for the fourth consecutive year. The report provides a detailed overview of the EIA market, and evaluates vendors based on completeness of vision and ability to execute. Smarsh is positioned furthest to the right on the completeness of vision axis in the entire Magic Quadrant.

“Today’s digital workplace conversation is shifting from email to mobile, social and collaboration platforms. Smarsh customers are leveraging all of these powerful communication tools responsibly with capture and archiving support across the industry’s widest breadth of channels, and we believe our position in the Gartner Magic Quadrant validates this continued leadership and innovation,” said Brian Cramer, CEO of Smarsh. “At a time when many large enterprises are struggling under the weight of status quo, legacy archiving systems, our modern and extensible technology stack is accelerating the adoption of modern communications channels, helping customers extend and strengthen their compliance and e-discovery initiatives and simply do more with their valuable archived data.”

In 2018, Actiance and Smarsh joined workforces, aligned under the Smarsh brand, and introduced the Connected Suite, its combined, comprehensive product portfolio. Over the past 12 months, major drivers and enhancements to Smarsh business have included:

K1 Investment Management announced the acquisition of Actiance, a pioneer in communications compliance, archiving and analytics for the top banks worldwide, for the purpose of combining with Smarsh. The combined company now serves more than 6,500 customers globally, with specialized solutions for financial services organizations, government agencies, and companies with recordkeeping, supervision and e-discovery obligations.
The launch of the new Connected Suite of product offerings, encompassing electronic communications capture, archiving, supervision, e-discovery, and control. The Suite is designed to help customers embrace the growing number of communication channels that drive business and further meet their electronic communications retention and oversight obligations.
Announced updates to its executive leadership team to build on the innovative heritage of both Actiance and Smarsh, providing products and service engagements that are the right fit for customers of all sizes – from single office broker-dealers to the world’s largest banks and government agencies.
Partnered with NextRequest to provide an end-to-end solution for government agencies to easily respond to public records requests. NextRequest provides an online portal for constituents and journalists to submit public records requests, as well as a platform for government agencies to efficiently manage and respond to these requests. Electronic messages that are captured and archived with the Smarsh Connected Suite can be integrated efficiently into the record request and production workflow.
Download a complimentary copy of the 2018 Gartner Magic Quadrant for Enterprise Information Archiving here. For more information about Smarsh and The Connected Suite, visit

1 Gartner “Magic Quadrant for Enterprise Information Archiving” by Julian Tirsu. December 3, 2018.

Gartner Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Smarsh

Smarsh helps organizations get ahead – and stay ahead – of the risk within their electronic communications. With innovative capture, archiving and monitoring solutions that extend across the industry’s widest breadth of channels, customers can leverage the productivity benefits of email, social media, mobile/text messaging, instant messaging/collaboration, websites and voice while efficiently strengthening their compliance and e-discovery initiatives.

A global client base, including the top 10 banks in the United States and the largest banks in Europe, Canada and Asia, manages billions of conversations each month with the Smarsh Connected Suite. Government agencies in 40 of the 50 U.S. states also rely on Smarsh to help meet their recordkeeping and e-discovery requirements. The company is headquartered in Portland, Ore. with nine offices worldwide, including locations in Silicon Valley, New York, London and Bangalore, India. For more information, visit

Media Contact:
John Kreuzer
Lumina Communications for Smarsh, Inc.
(408) 896-3307